No, a customer account is not necessary - it is also possible to execute an order without having a customer account. But we recommend to create a customer account if you want to profit from numerous features as order control, getting a premium by canvassing, printing of return stickers and return forms etc.
You are always up to date! At any time you can get free information about invoices, orders and returns. We recommend to create a customer account to profit from numerous features.
You are a new customer and you would like to create a customer account at Magnosphere?
In that case, please click on "Login & Service" at the dark top of the shop, then click on "Not a customer yet? Create an online customer account now", then, click on the button "I would like to create an account to handle my orders faster" now enter your personal data.
After having created a customer account you are able to retrieve its content at any time. You only have to enter your e-mail address and your password after clicking on "Login & Service" at the dark top of the shop.
You can enter and administer different addresses (for example standard address, company address, address of the pack-station, etc.) You can enter, handle or delete these addresses in your customer account.
Please make sure you have the correct email address and password, try and click through the ‘forgotten password’ link. If after this you still cannot log in please email us at firstname.lastname@example.org someone will be able to assist you with any queries.
Don't worry. Click on "Login & Service" at the dark top of the shop, then click on "Forgot password?" enter the predefined security code and your e-mail address, then click on "Continue". You will get an e-mail containing a link to demand the final password.
If you would like to change your password, please log in with your e-mail address and your password and choose "Change my password". Enter your old password in the first line. Below, you enter your new password and then again your new password for confirmation. You save your new password by clicking on "Save data".
Yes. You can see your orders if you are logged in successsfully. You then have to choose the feature "My orders" at the left column. You can find information about order date, products, sum and order status. It is easy to control your order process and you can get general information about current and previous orders.
Regretful we notice that you would like to delete your customer account at Magnosphere. To delete your account, you firstly have to log in with your e-mail address and your password. Then, you choose "Delete account".
We can also custom manufacture these to fit your exact specifications using our in-house global manufacturing facilities and team of experienced engineers. Need high quantities of magnets at the lowest and fairest price possible? Just let us know what you are looking for and contact our Customer Care Team by sending us a request for quote! We'll work with you to determine the most economical way of providing you with what you need.
We take a great deal of pride in providing outstanding customer care. We understand that without our customers, we wouldn’t be here. If you have any questions about your order or a general enquiry, please call or email us! email@example.com - 24 hours a day including holidays! Our customer service team is available to help you!