Help when ordering

Shopping basket

The shopping basket displays article quantity, payment and form of transport

To start and finalize the order process, please click the „check out button…

Login

You will be asked to login, if you are not. Please enter your E-Mail Adress and your designated password. If you are ordering for the first time in our Shop? Please enter your E-Mail Adress and choose „I am a new customer.

Invoice address

Please complete all fields in reference to the invoice. You have to confirm our terms and conditions. Please read and understand the complete terms and conditions.and marked your consent when requested. You are required to leave a password only, if you are a new customer.

In this field please insert your delivery address if different from the invoice address.

Pre-payments (wire)

Only when choosing the pre-payment option, you will be required to insert your account information.

Order confirmation

Prior to the final completion of your order you will receive a complete overview displaying your articles and total amount purchased. When clicking the order button send order your are confirming your order. AFter your order is finalized, your will be receiving a confirmation email.

Frequently asked questions and answers (FAQ)

Latest: 13.01.2018

Proposals

If you wish to be contacted in reference to an inquiry or questions? Please call our customer service or send us an email. We will then contact you shortly with a proposal or a return phone call if requested.

Orders

Your order is final after you have finished the complete order process, including clicking the button „send order“. You will be notified via email that order has been received by Magnosphere.de. We will then confirm your order subject to our terms and conditions.

Data Sheet

If you require a data sheet for our products, please let us know.

Delivery outside Germany

We deliver throughout Europe and the world

Expected delivery time

We will forward you an expected delivery date when confirming your order. If you need an expedtied order please contact our customer service and we will do our best to accomodate your expectations.

Delivery- and Invoice Adress

We accomodate different delivery and invoice adresses as requested through the order.

Newsletter

We prepare a news letter on a regular basis. If you are interested to receiving the latest news please register and we will be happy to include you.

Pricing

Our prices include the customary VAT.

Invoice

Your will receive the invoice via Email.

Returns

If you are not satisfied with our products you may exercise your right of return. The process will be started after you receive your order.

Satisfaction

We produce our products with care and submit them to several qualtity processes prior to shipping. If you dedect any problems with our merchandise please contact us and we will replace your order free of charge. Please do the following:

1. When unpacking the our products please pay attention to the condition of the packaging box.

2. Please remark any damage on the carrier delivery receipt prior to accepting the merchandise. Hidden defects can be registered within a week after receipt of the package.

3. Please contact our customer service via email or telephon.

4.     Corporate / Administration

   Magnosphere GmbH
   Friedrich-Naumann-Straße 7
   51145 Köln

   Germany

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       Warehouse mailing address and returns

   Magnosphere GmbH
   Gierlichsstrasse 27
   53840 Troisdorf

   Germany

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       Communication

   Telefon: 02241-959450
   Telefax: 02241-9594520

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       Internet

   Shop: www.magno-sphere.de
   Web: www.magnosphere.com
   eMail: info(at)magnosphere.de

Shipping costs

We deliver your order to the front door.

We ship our Magnets worldwid via Sea or Air Shipment

Buy Neodymium Rectangular Magnets at Magnosphere and get a better deal!

Magnosphere produces magnets at great prices, produced and delivered on time for all areas of industry, automotive, aerospace, electronics as well as in the design sector, trade fair construction, offices and for the home.

We are an ISO certified shop and carry the Trusted Shops seal. We have successfully completed more than 300,000 orders and offer our ever-growing customer base 24/7 customer service.

All items are available for immediate delivery in large numbers with daily dispatch. Our selection is your win! Thousands of satisfied customers! Buy from a company with the highest quality standards and customer service with flexible and diverse payment options and conditions.

We can also custom manufacture these to fit your exact specifications using our in-house global manufacturing facilities and team of experienced engineers. Need high quantities of magnets at the lowest and fairest price possible? Just let us know what you are looking for and contact our Customer Care Team by sending us a request for quote! We'll work with you to determine the most economical way of providing you with what you need.

Trust in our experience and convince yourself of our service and our products and we look forward to welcoming you to our magnet shop at Magnosphere. You are welcome to contact us by eMail: info(at)magnosphere.co.uk. Available 24/7 x 365 and we are also there for you on public holidays! Or just give us a call.

ROHS-Directive

Magnosphere conforms to the RoHs directive and the Reach and PFOS regulations. Directive 2002/96 / EC of the European Parliament and of the Council, of January 27, 2003, on waste electrical and electronic equipment (WEEE).

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• Hotline:+49 (0) 2241 959450
• Telefax: +49.2241.9594520
• eMail: info@magnosphere.co.uk

We are very proud to offer excellent customer service. We know that without our clients, we would not be here. If you have any questions about your order or something else, please call or email us!: info(at)magnosphere.co.uk
24 / 7 x 365 Including holiday periods! Our customer service team is available to help you!

Product catalog Magnosphere