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Is it necessary to have a customer account?
No, a customer account is not necessary - it is also possible to execute an order without having a customer account. But we recommend to create a customer account if you want to profit from numerous features as order control, getting a premium by canvassing, printing of return stickers and return forms etc.
What is the profit of a customer account?
You are always up to date! At any time you can get free information about invoices, orders and returns. We recommend to create a customer account to profit from numerous features.
How can I create a customer account?
You are a new customer and you would like to create a customer account at Magnosphere?
In that case, please click on "Login & Service" at the dark top of the shop, then click on "Not a customer yet? Create an online customer account now", then, click on the button "I would like to create an account to handle my orders faster" now enter your personal data.
How can I retrieve the content of my account?
After having created a customer account you are able to retrieve its content at any time. You only have to enter your e-mail address and your password after clicking on "Login & Service" at the dark top of the shop.
Is it possible to enter and administer several addresses?
You can enter and administer different addresses (for example standard address, company address, address of the pack-station, etc.) You can enter, handle or delete these addresses in your customer account.
I cannot log into my account.
Please make sure you have the correct email address and password, try and click through the ‘forgotten password’ link. If after this you still cannot log in please email us at firstname.lastname@example.org someone will be able to assist you with any queries.
I have forgotten my password. What can I do now?
Don't worry. Click on "Login & Service" at the dark top of the shop, then click on "Forgot password?" enter the predefined security code and your e-mail address, then click on "Continue". You will get an e-mail containing a link to demand the final password.
How can I change my password?
If you would like to change your password, please log in with your e-mail address and your password and choose "Change my password". Enter your old password in the first line. Below, you enter your new password and then again your new password for confirmation. You save your new password by clicking on "Save data".
Can I see my orders?
Yes. You can see your orders if you are logged in successsfully. You then have to choose the feature "My orders" at the left column. You can find information about order date, products, sum and order status. It is easy to control your order process and you can get general information about current and previous orders.
How can I delete my customer account?
Regretful we notice that you would like to delete your customer account at Magnosphere. To delete your account, you firstly have to log in with your e-mail address and your password. Then, you choose "Delete account".
We ship our Magnets worldwid via Sea or Air Shipment
Buy Neodymium Rectangular Magnets at Magnosphere and get a better deal!
Magnosphere produces magnets at great prices, produced and delivered on time for all areas of industry, automotive, aerospace, electronics as well as in the design sector, trade fair construction, offices and for the home.
We are an ISO certified shop and carry the Trusted Shops seal. We have successfully completed more than 300,000 orders and offer our ever-growing customer base 24/7 customer service.
All items are available for immediate delivery in large numbers with daily dispatch. Our selection is your win! Thousands of satisfied customers! Buy from a company with the highest quality standards and customer service with flexible and diverse payment options and conditions.
We can also custom manufacture these to fit your exact specifications using our in-house global manufacturing facilities and team of experienced engineers. Need high quantities of magnets at the lowest and fairest price possible? Just let us know what you are looking for and contact our Customer Care Team by sending us a request for quote! We'll work with you to determine the most economical way of providing you with what you need.
Trust in our experience and convince yourself of our service and our products and we look forward to welcoming you to our magnet shop at Magnosphere. You are welcome to contact us by eMail: info(at)magnosphere.co.uk. Available 24/7 x 365 and we are also there for you on public holidays! Or just give us a call.
- Hotline:+49 (0) 2241 959450
- Telefax: +49.2241.9594520
- eMail: email@example.com
We are very proud to offer excellent customer service. We know that without our clients, we would not be here. If you have any questions about your order or something else, please call or email us!: info(at)magnosphere.co.uk
24 / 7 x 365 Including holiday periods! Our customer service team is available to help you!