Help when ordering Help when ordering


Shopping basket

The shopping basket displays article quantity, payment and form of transport

To start and finalize the order process, please click the „check out button…


Login

You will be asked to login, if you are not. Please enter your E-Mail Adress and your designated password. If you are ordering for the first time in our Shop? Please enter your E-Mail Adress and choose „I am a new customer.


Invoice address

Please complete all fields in reference to the invoice. You have to confirm our terms and conditions. Please read and understand the complete terms and conditions.and marked your consent when requested. You are required to leave a password only, if you are a new customer.

In this field please insert your delivery address if different from the invoice address.


Pre-payments (wire)

Only when choosing the pre-payment option, you will be required to insert your account information.


Order confirmation

Prior to the final completion of your order you will receive a complete overview displaying your articles and total amount purchased. When clicking the order button send order your are confirming your order. AFter your order is finalized, your will be receiving a confirmation email.


Frequently asked questions and answers (FAQ)

Latest: 13.01.2018


Proposals

If you wish to be contacted in reference to an inquiry or questions? Please call our customer service or send us an email. We will then contact you shortly with a proposal or a return phone call if requested.


Orders

Your order is final after you have finished the complete order process, including clicking the button „send order“. You will be notified via email that order has been received by Magnosphere.de. We will then confirm your order subject to our terms and conditions.


Data Sheet

If you require a data sheet for our products, please let us know.


Delivery outside Germany

We deliver throughout Europe and the world


Expected delivery time

We will forward you an expected delivery date when confirming your order. If you need an expedtied order please contact our customer service and we will do our best to accomodate your expectations.


Delivery- and Invoice Adress

We accomodate different delivery and invoice adresses as requested through the order.


Newsletter

We prepare a news letter on a regular basis. If you are interested to receiving the latest news please register and we will be happy to include you.


Pricing

Our prices include the customary VAT.


Invoice

Your will receive the invoice via Email.


Returns

If you are not satisfied with our products you may exercise your right of return. The process will be started after you receive your order.


Satisfaction

We produce our products with care and submit them to several qualtity processes prior to shipping. If you dedect any problems with our merchandise please contact us and we will replace your order free of charge. Please do the following:

  1. When unpacking the our products please pay attention to the condition of the packaging box.

  2. Please remark any damage on the carrier delivery receipt prior to accepting the merchandise. Hidden defects can be registered within a week after receipt of the package.

  3. Please contact our customer service via email or telephon.

  4. eMail: info@magnosphere.co.uk

  5. Telefon: +49.2241.959450
    Telefax: +49.2241.9594520


Shipping costs

We deliver your order to the front door.


Buy Magnets and Magnet Material at Magnosphere and get a better deal!

We can also custom manufacture these to fit your exact specifications using our in-house global manufacturing facilities and team of experienced engineers. Need high quantities of magnets at the lowest and fairest price possible? Just let us know what you are looking for and contact our Customer Care Team by sending us a request for quote! We'll work with you to determine the most economical way of providing you with what you need.

Strong Magnets (Rare Earth Magnets) and Magnet Material, Strong Neodymium Magnets


ROHS-Guidlines

Magnosphere magnet products conform to the standards set forth in EU Directive 2002/95/EC, RoHS (Restriction of Hazardous Substances), EU Directive 2002/96/EC (Waste Electrical and Electronic Equipment) and REACH (Registration, Evaluation and Authorization of Chemicals).. Magnosphere magnet products conform to the standards set forth in EU Directive 2002/95/EC, RoHS (Restriction of Hazardous Substances), EU Directive 2002/96/EC (Waste Electrical and Electronic Equipment) and REACH (Registration, Evaluation and Authorization of Chemicals).


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